Call us at 1-844-252-9894

The priorities of Empire Pipeline LLC and its affiliates are safety and regulatory compliance in all of our operations.  We continuously strive to improve the safety of our pipeline systems and all operations.  We utilize advanced technology and diligent procedures to maintain the highest level of safety on our pipeline systems.


We utilize the most advanced pipeline maintenance and inspection procedures and best technology, which allows us real-time control and the ability to immediately shut down a pipeline if an irregularity is detected.


The safety of the public and company personnel, the environment, and property is our highest priority.


In the unlikely event of a leak, we will immediately initiate our Emergency Response Plan to quickly control the situation and notify local, state and federal emergency response agencies.



Louisiana One Call 1-800-272-3020

Accidental damage to a pipeline poses a major threat to all.  Utilizing the Louisiana One Call is a successful way to mitigate accidental damage caused from excavation, drilling, or any activity involving penetration of the earth’s surface.  It is requested that you call the Louisiana One Call at least 48 hours in advance of any activity near one of our pipelines and an Empire Pipeline representative will locate and mark the underground pipeline at no cost to you.  However, even if advanced notification was not given, please still notify both Louisiana One Call and Empire Pipeline.  It’s better late then never!  Any minor contact with a pipeline could pose a potential safety hazard.

  • Excavate

  • Auger

  • Tunnel

  • Install water or sewer lines, septic systems, or drains

  • Install telephone, TV, or cable lines

  • Blast for clearing

  • Repair or rebuild roads or driveways

  • Plant trees or shrubs

  • Build homes or additions

Call before you:



Identify the location of a pipeline

Since pipelines are morally buried underground, markers are used to show the approximate - not exact - location of the pipeline.  The markers also display the name of the pipeline operator, the product transported in the line, and a telephone number to reach the operator in the event of an emergency.  However, they cannot be relied upon to indicate the exact position o nth pipeline.  Do not assume the pipeline's route or position by the placement of the markers; call your state's One Call Center.



Pipeline Emergency

  • A weakened or damaged pipe

  • A leaking pipeline

  • A natural disaster affecting the pipeline, such as an earthquake, flood or soil erosion

  • Fire or explosion near or directly involving a pipeline or pipeline facility



Recognize a leak

Leaks may be detected by one of the following signs on or near a crude oil, natural gas, or carbon dioxide pipeline right-of-way:

By Sight:

  • A white cloud, fog, or ice near the pipeline

  • Dead or discolored vegetation amid healthy plants

  • A pool of liquid on the ground near the pipeline

  • Unusual blowing of dirt or dust

  • Bubbles in standing water

  • Frozen ground near the pipeline

  • Fire or explosion

By Sound:

  • An unusual hissing or roaring sound

  • Any strange or unusual odor near the pipeline

By Smell:


In a suspected pipeline emergency


  • Leave the area immediately, moving in an upwind direction

  • Abandon any equipment used in the area

  • Warn others to stay away from the area

  • From a safe location, call the emergency number on the pipeline marker, then call 911 and notify your local fire, police, or sheriff's department

Do Not:

  • Drive into a leak or vapor clouded area

  • ry to operate any pipeline valves yourself

  • Make contact with leaking liquids or gases

  • Light a match, start an engine, use a cell phone, or switch on/off light switches or appliances in the area



Pipeline Safety Information


Public Awareness

For more information concerning Call 811 and Louisiana One Call visit:   |